01Placing an order

Add the packs you want to the cart and place the order through checkout. Checkout asks for a name, a delivery address and a phone number, so the courier can reach you. We deliver anywhere in Bangladesh.

02Paying

Cash on delivery only. You pay in cash when the courier brings the parcel. There is no online payment, no card processing and no payment gateway of any kind on this site, so nothing is taken from you before the parcel reaches your door.

ক্যাশ অন ডেলিভারি — পার্সেল পৌঁছালে টাকা দিন। অনলাইনে কোনো পেমেন্ট নেই।

03Prices and the delivery charge

All prices are in Bangladeshi taka (৳) and are shown on each product page and in the cart. One delivery charge is added per order, however many packs are in it:

• ৳80 — inside Dhaka
• ৳100 — Chattogram
• ৳150 — elsewhere in Bangladesh

প্রতি অর্ডারে একবারই ডেলিভারি চার্জ — ঢাকায় ৳৮০, চট্টগ্রামে ৳১০০, দেশের অন্যত্র ৳১৫০।

04Stock

Packs are prepared in small batches, so a flavour can run out. A pack that has sold out is marked sold out in the shop. If something you ordered is not available, we will message you on WhatsApp. Nothing is paid before delivery, so you owe nothing until the parcel arrives. You are welcome to ask on WhatsApp whether a pack is in stock before you order.

05Delivery

Courier delivery anywhere in Bangladesh, 2–7 days. The parcel goes to the address given with the order.

বাংলাদেশের যেকোনো জায়গায় কুরিয়ারে ২–৭ দিন।

Cancellations and returns are on the Returns & refunds page.

06If a pack arrives damaged, opened or wrong

Message us on WhatsApp at +880 1873-057357 within 7 days of delivery with a photo of the pack and the parcel. Damaged, opened or wrong packs are replaced or refunded. The full wording is on the Returns & refunds page.

ডেলিভারির ৭ দিনের মধ্যে ছবি সহ হোয়াটসঅ্যাপে জানান।

07What is in the packs

Energy Bites are 100% natural, with no artificial preservatives, colours or flavours. They are naturally dried, hygienically prepared in small batches, and lab tested.

Banana Energy Bites contains nuts and seeds. The other five are nut-free recipes. Each product page says the same.

কলা এনার্জি বাইটসে বাদাম ও বীজ আছে। বাকি পাঁচটি রেসিপিতে বাদাম নেই।